WeWork is seeking an extremely talented, hands-on, member of our People Team (HR) who exemplifies teamwork and professionalism.
The People Partner, Lead will act as a strategic partner to WeWork’s Sales organization and support Sales leaders in the West to drive growth, increase talent efficiency, strengthen people capabilities and enable scale across the business. This People Partner role is based in our San Francisco HQ and will work closely with people managers and employees across the Region. The ideal candidate is an HR professional with broad generalist experience, who is confident and capable of delivering impactful results in the areas of engagement, employee relations, manager development, talent management and total rewards. The People Partner, Lead must be able to effectively coach and influence people leaders, and assist the business in various talent areas such as recruiting, performance improvement, compliance and training. This position will report into the Manager, People Partner.
Who are you?
You are comfortable with a high volume workload and aren’t afraid to "roll up your sleeves”. You thrive in a highly dynamic, high growth, fast-paced environment and are capable of delivering results on a short timeline. You are comfortable with implementing and delivering HR programs and initiatives. You want to be part of a team that deeply cares for one another and works together. You share the WeWork values and desire to be the best in the world - all while ensuring we are having fun!
- Serve as the first point of contact for people questions and concerns ensuring outstanding customer focus by delivering value-add, best in class (HR) support
- Ensure compliance with company policy and local employment law
- Conduct prompt, thorough, and detailed ER assessments and investigations
- Support employee on-boarding leveraging regional and HQ support
- Ensure that HR systems are kept current
- Support managers with self-serve HR systems
- Adopt and adapt existing WeWork HR practices and policies, developing local approaches to manage an effective regional HR function
- Works directly with managers in all departments to support them in effectively managing their teams and managing performance
- Conduct talent reviews with managers
- Partner with payroll to ensure any questions are answered in a timely way
- Work with managers to identify training needs and partner with centralized HR team to leverage HQ resources as well as identifying opportunities to localize content and delivery
- Establish and manage ongoing strong relationships with key stakeholders
- Develop and maintain knowledge of industry trends and employment legislation and ensures company’s compliance
- Bachelor's degree in business administration, Human Resources or related field is required
- Two to four years experience experience partnering with business managers and leaders in a dynamic business setting
- Three to five years experience in generalist HR capacity -- Solid understanding for all of the disciplines within HR: Employee Relations, Total Rewards, Talent Acquisition, Learning & Development, HR Systems, HR Operations, Employee Engagement, and Organizational Development
- Strong analytical capabilities and ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience
- Proven ability to diagnose problems with strategic thinking skills, as well as drive appropriate solutions with self-initiative
- Excellent verbal and written communications skills necessary to explain complex and/or confidential information and communicate with all levels of management; high-quality document and report preparation
- Strong understanding and ability to be highly productive and influential in a matrixed management environment
- Experience in a high-growth organization -- technology, retail, hospitality-oriented or membership/subscription business is preferable,
- Understanding of the customer service/customer experience issues related to member-facing business.
- Experience building HR policies/programs from scratch
- Working knowledge of state and federal employment laws
- Strong conflict resolution/mediation skills