Community Manager, Latin America

Facebook | Menlo Park, CA

Posted Date 12/19/2018
Description We're looking for an experienced Community Manager to join us on the product marketing team for Facebook Groups. You'll be responsible for engaging group admins, the community leaders who create and manage groups that make a meaningful difference in people's lives. Over 1 billion people use Facebook Groups every month and there are tens of millions of active groups on Facebook, each run by passionate group admins who are responsible for the growth, health, and leadership of these diverse communities. If you're passionate about building community using Facebook Groups, we'd love to talk.
This role will support our vibrant network of Facebook Power Admins groups. The right individual will be a passionate advocate for both our Facebook mission as well as the product experience of Facebook Groups.

RESPONSIBILITIES

  • Handle day-to-day community moderation of a Facebook group, which includes approving posts, approving member requests, and moderating comments

  • Manage and publish a content calendar, ensuring content adheres to consistent voice and brand guidelines

  • Foster a sense of community with group members by engaging with the community and responding to questions

  • Collaborate with internal stakeholders and cross-functional partners to identify new ways to drive engagement and interaction within the community

  • Represent the Facebook brand with authenticity and integrity in every interaction

MINIMUM QUALIFICATIONS

  • 2+ years of experience as a community manager, including experience as a Facebook group admin

  • Experience crafting and managing social editorial calendars and content development

  • Proven record of creativity and innovation in the social media space

  • Experience supporting a product organization with feature announcements and bug reports

  • Experience prioritizing tasks and managing deadlines

  • Fluent in Spanish, Brazilian Portuguese, and English— provide drafting sample

Job Category
Marketing, Growth Hacking | Sales, Biz Dev

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