News Feed Integrity Data Specialist, Community Operations

Facebook | Menlo Park, CA

Posted Date 12/07/2018
Description Community Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues, and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Community Operations is for you.


The News Feed Integrity Data Specialists help protect the integrity of Facebook News Feed by leveraging their strong data skills to analyze content, investigate trends that might violate Facebook' policies, and build data based case for action. You will work alongside Product Managers, UX Researchers, Data Scientists, Data Engineers, and Engineering Leads to proactively identify and independently lead strategic projects geared towards reducing the spread of divisive and deceptive content, including misinformation, sensationalism, engagement spam, and clickbait among others. You will also work to improve the civility, and reduce the polarizing effects of content in feed. Successful candidates for this role have strong data analytics and stats skills, are efficient critical thinkers and problem-solvers, and are always looking for strategic opportunities to improve how systems and processes work.


RESPONSIBILITIES

  • Conduct investigations into integrity abuse to inform product direction.

  • Engage in discussions to identify problems, quantify and improve the quality of workflows, and lead projects to execution.

  • Collaborate with Engineering and Product Management to shape, support, and execute product goals.

  • Identify and share insights and learnings to develop scalable solutions.

  • Manage multiple different work flows and projects.

  • Help develop metrics and team goals to measure Facebook's effectiveness at combating integrity issues.

  • Collaborate with cross-functional partners to drive strategic improvements and cultivate relationships.

  • Identify opportunities to improve tooling and implement scalable solutions.

MINIMUM QUALIFICATIONS

  • 1+ years experience doing quantitative analysis

  • 1+ years experience in SQL or Python, R, C++

  • 1+ years of industry experience in consumer-oriented product environment, consulting, analytics, or operations role

  • Knowledge in statistics (e.g., hypothesis testing, regressions)

  • Experience juggling multiple priorities

  • Experience communicating the results of analyses to both technical and non-technical audiences to influence the strategy of the product

PREFERRED QUALIFICATIONS

  • BA/BS in Computer Science, Math, Physics, Engineering, Statistics or other technical fields

  • Experience defining measurements and applying statistical analysis to evaluate process performance

  • Ability to assess, analyze and resolve complicated issues, and distill that complexity into simple and concise concepts

  • Threat intelligence, abuse detection and investigation experience

  • Fluency in other languages

Job Category
Operations

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