People Operations Partner

Facebook | Austin, TX

Posted Date 11/09/2018
Description The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers. The People Operations Partner, part of Facebook's Global People Operations team, will work to deliver outstanding employee experiences through projects and processes that seek to improve employee lifecycle processes. This role will drive Performance Management and Pulse engagement survey program operations, and deliver people data and insights to the business. The ideal candidate is highly motivated with a positive attitude, and exhibits patience, teamwork, critical thinking, and emotional intelligence.

RESPONSIBILITIES

  • Create and maintain partnerships with geographically distributed HRBPs, Employee Relations specialists, and specialty HR Operations teams (recruiting, compensation, finance, benefits, immigration, payroll, mobility, HRIS)

  • Advocate for the employee across these teams to make their experience seamless

  • Reporting and analytics based on organization needs and driving insights for HRBPs using existing dashboards, HRIS data, and leveraging our people data team

  • Conducting exit interviews with departing employees and routing their questions to the correct partners

  • Gathering data and working with the employee to prepare to submit for an inter-company transfer

  • Handle inbound employee inquiries, identify needs, process necessary transactions in Workday, Salesforce and other systems, and escalate issues

  • Maintain a global mindset

MINIMUM QUALIFICATIONS

  • 4+ years People Operations/Human Resources experience

  • Experience with employee lifecycle (onboarding, transfers, performance cycles, leaves of absence and offboarding)

  • Experience working on projects focused on the enhancement of the employee lifecycle through process improvements, automation, data & insights

  • Computer experience including MS Office applications

  • Excel experience including creating pivot reports, VLOOKUPs, and charts/graphs partnered with analytical and problem solving experience

PREFERRED QUALIFICATIONS

  • Experience at a fast-paced, high growth Tech company

  • Experience with Workday or HRIS system

  • Experience in Shared Services and/or as an HR Generalist

  • Experience working with or in support of diverse communities

Job Category
Operations

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